Private-beta support
Get help with InheritAI
Effective date: 31 July 2026. We aim to acknowledge private-beta support requests within three business days, although response times are not guaranteed.
Support email
Emailsupport@inheritai.ai. Include the screen or feature name, what you expected, what happened, and any safe error reference shown by the application.
What support covers
- Account access problems that can be investigated without requesting your password, OTP, CAPTCHA, or access token.
- Resume upload or parsing failures, job import, scoring, package generation, tracking, workflow persistence, export, and deletion controls.
- Private-beta defects, safe error references, and unexpected service behavior.
- Privacy questions and responsible security reports.
Protect your information
Do not share passwords, OTPs, CAPTCHAs, authentication tokens, private keys, full resume documents, or unnecessary personal data by email. Send only the minimum details needed to reproduce the issue.
Report a security or privacy issue
Usesupport@inheritai.aiwith the subject "InheritAI Security Report." Do not include exploit code, credentials, or another user's personal data in the first message.
Self-service data controls
Use the Data Backup Export Center to export supported workflow information. Use Delete My Workflow Data to remove supported workflow records and related local InheritAI browser data without deleting the account. Use Delete My Account with your current password and typed confirmation to permanently remove the sign-in account, supported user-owned application records, and stored resume files.